2026 Global Service Jam Toronto
Global Service Jam Toronto 2026
Join jammers around the world to work simultaneously for 48 hours and prototype services inspired by a secret global theme.
Over one weekend, small teams come together to explore real problems, develop insights, and rapidly prototype new service ideas.
Whether you’re a designer, researcher, product manager, student, or simply curious about service design ; you’re welcome to join.
This year’s Toronto Jam will conclude with a community showcase and closing reflections with Adam Lawrence, co-author of This Is Service Design Doing.
When does the Toronto Global Service Jam take place?
Day 1 : Friday, March 13
5:30 PM – 8:30 PM
Meet fellow jammers, form teams, and explore the secret global theme revealed simultaneously around the world.
Day 2 : Saturday, March 14
9:00 AM – 6:00 PM
Teams head out into the real world to research, test ideas, and begin prototyping their service concepts.
Day 3 : Sunday, March 15
9:00 AM – 3:00 PM
Finalize your prototypes and prepare to present your ideas.
The Jam concludes with:
11:00 AM – Team presentations
12:30 PM – Closing reflections with Adam Lawrence
1:00 PM – Community lunch and conversations
We’ll also be welcoming members of the Toronto service design community to join the showcase and closing session.
What is a Global Service Jam?
A Jam is a hands-on design sprint where participants work together on a shared global theme revealed at the start of the event.
Over one weekend, teams:
• explore real problems
• generate ideas
• prototype services
• share their work with the community
It’s fast-paced, collaborative, and focused on learning by doing.
Who is it for?
Anyone curious about creativity, collaboration, and service design.
Participants often include:
• designers
• product managers
• researchers
• entrepreneurs
• students
• public sector professionals
• and people from many other disciplines
No prior service design experience is required; curiosity is enough.
What’s included?
Your registration helps cover:
• event materials
• light snacks and refreshments
• lunch on Sunday
• and access to the full Jam experience
What should I bring?
We’ll provide basic materials (paper, markers, sticky notes) along with coffee, tea, and light refreshments throughout the weekend. But the recommendation is to treat the Jam a bit like a creative day at the office - come prepared to work, experiment, and collaborate.
Helpful things to bring:
• Laptop (for research, slides, and prototyping)
• Notebook or stationery if you enjoy working on paper
• A packed lunch or snack for Saturday if you prefer something specific
• Your curiosity and willingness to experiment
Lunch will be provided on Sunday during the final showcase.
Location
Friday and Saturday: Highline Beta 372 Bay St. 2nd Floor
Sunday showcase + lunch: CSI 192 Spadina Ave, Toronto
Hosted by
Service Design Drinks Toronto
Supported by: Highline Beta, CSI, Impact Signal, Made Manifest, and the teams at Gov Jam Toronto