Refund Policy
At Art Club, our mission is to create joyful, inspiring experiences for everyone. We understand that life happens, which is why we’ve crafted a policy that’s fair, transparent, and community-minded — helping us continue to build meaningful workshops while respecting the time, materials, and energy of our artists and guests.
Definitions
Booking = a confirmed spot secured by completing payment via Stripe on Lu.ma.
Refund Eligibility
We do our best to be flexible while also honoring the prep, materials, and planning that go into each workshop.
Full refund: Cancellation requests received 8 or more days before the workshop
50% refund: Cancellation requests received between 4 and 7 full days before the workshop
No refunds: Cancellation requests received less than 4 full days before the workshop start time
For clarity, the 4-day cutoff is based on the workshop’s scheduled start time.
Non-Refundable Fees
Any credit card or administrative fees associated with bookings are non-refundable.
Class Transfers
You may request to transfer your booking to another workshop of equal or lesser value if the request is made at least 7 days before the original workshop date and is subject to availability.
In exceptional circumstances, Art Club may offer a one-time transfer or courtesy credit at its discretion.
Missed Classes
We cannot offer refunds or credits for missed classes unless otherwise agreed upon due to exceptional circumstances.
Weather or Emergency-Related Cancellations
If a workshop is canceled due to weather, emergency, or other unforeseen circumstances, Art Club will offer either:
a rescheduled date
a transfer to another workshop
or a full refund
Cancellation by Art Club
If Art Club must cancel or reschedule a workshop, you will receive a full refund or the option to transfer your booking to the next rescheduled date.
RSVP & No-Show Policy
Because we intentionally keep our workshops small, every booking matters. Supplies, space, and staffing are all planned based on attendance.
No-shows without notice affect the entire group experience.
We reserve the right to pause or restrict future bookings for guests who repeatedly book and fail to show without communicating.
Thank you for helping us keep Art Club kind, respectful, and creatively flowing for all.
How to Request a Refund
All refund or transfer requests must be emailed to contact.thesunshine@gmail.com.
Approved refunds are processed within 14 business days.
Non-Discrimination & Community Policy
At Art Club, we're dedicated to fostering a warm, inclusive, and respectful environment where creativity flourishes. We celebrate diversity and do not tolerate discrimination based on race, color, religion (creed), gender identity or expression, age, national origin, disability, marital status, sexual orientation, or military status. This applies to:
Selection of instructors, staff, volunteers, and vendors
Admission of participants
All provided services and programming
Accessibility Commitment:
We strive to accommodate participants with disabilities. Please reach out in advance at contact.thesunshine@gmail.com to discuss any needs—we want everyone to have an enjoyable and inclusive experience!
Prohibited Conduct:
Harassment, discrimination, bullying, or disruptive behaviors are strictly prohibited. Examples include:
Verbal abuse or derogatory comments based on identity.
Community Guidelines:
Let’s keep Art Club welcoming and joyful! Participants are expected to approach workshops with kindness, respect, and open-mindedness, creating a positive, collaborative environment for everyone.
Reporting and Resolution:
If you witness or experience discrimination or harassment, please report it promptly to contact.thesunshine@gmail.com. All reports are handled confidentially and taken seriously. Violation of this policy may result in removal from programs or termination of contracts.
By participating in Art Club’s activities, you agree to uphold these values of inclusivity, respect, and creativity! 🌟✨