Name: Roundtable - Reverse Logistics & Returns
Start: 2026-10-21T13:00:00.000-03:00
End: 2026-10-21T13:45:00.000-03:00
Location: Online Event

RetailWire

Returns are no longer just a cost of doing business. For retailers, returns can impact customer loyalty, operational efficiency, inventory, profitability, and the overall shopping experience.

Join RetailWire for an interactive roundtable exploring

 how retailers are rethinking reverse logistics and returns, and what it takes to build processes that work better for both the business and the customer.

Kelsey Augusterfer, Platform Operation and Production Support Manager - URBN

Brad Tidwell, Co-Founder - Zoom Retail Analytics

And Sam Whisenant, GM of International Returns - REDO

This is a chance to step beyond the traditional view of returns and discuss what happens after the sale and how smarter reverse logistics can become part of a stronger retail strategy.