Deep

Most support teams still lose around 20 hours a week keeping the knowledge base current by hand. A feature ships, a policy changes, and someone loses their Friday rewriting articles.

Join me on Tuesday, July 28th for a live working session on how to get that time back. I'll be inside a knowledge base that maintains itself, called Knowledge Atlas, showing how it runs day to day. No slides, no pitch.

This is built for support and CX teams in regulated industries, where an unsourced or wrong answer isn't something you can put in front of a customer. Wefunder is already running on it, with 22% more autonomous resolution and 30% more knowledge coverage.

Bring your hardest questions about accuracy, migrating your existing docs, or what it takes to go live in about two weeks, and I'll answer them live.

If your team is still maintaining the knowledge base by hand, do them a favor and come see this.

How support teams are cutting 20+ hours a week of manual knowledge work.