WEBINAR “From Disconnected Systems to Connected Operations: Practical AI for Industrial Teams”

​Most organisations already have ERP, CRM and other business systems in place. The challenge is that operational work often happens between them: data sits across different systems and spreadsheets, approvals move through email or Teams, and people have to bring the context together manually before they can act.

​This session shows how AI and automation can connect these existing systems into practical operational workflows — bringing the right information together, routing approvals, highlighting risks and exceptions, and showing people what needs attention without replacing the systems they already use or taking decisions away from them.

​Key takeaways :

• ​How to spot good automation opportunities across existing systems and processes

• ​How to connect ERP, CRM, spreadsheets and other data sources around a business workflow

• ​How to reduce approval delays by making the context, owner and missing information visible

• ​How to create useful alerts around risks, thresholds, deadlines and exceptions

• ​How to turn fragmented operational data into clear summaries of what is blocked, overdue or needs attention

• ​Where AI and automation add value — and where human judgement should stay in control

​The session will include a practical example of a customer quotation process, demonstrating how information from different systems