Startup Success: Customer Retention & Acquisition
Startup Success: Customer Retention & Acquisition
This month’s focus for Startup Success is on Customer Retention & Acquisition, designed to help founders and entrepreneurs build lasting customer relationships and drive sustainable growth. Whether you’re launching your first venture or scaling an established brand, mastering customer retention and acquisition strategies is crucial to your business’s long-term success.
Moderated by Theron McCollough, Managing Director of Citizen Bank, this session will feature a special guest expert who brings deep insights into customer engagement and loyalty. Together, they’ll explore key topics like building customer loyalty, understanding customer lifetime value, leveraging data-driven acquisition strategies, and optimizing customer touchpoints across channels.
Join us for practical approaches to engaging your audience, increasing repeat purchases, and crafting customer-centric initiatives that foster long-lasting brand loyalty.
Agenda:
6:00 PM - Arrival & Checkin
6:30 PM - The Talk
7:15 PM - Q&A
7:30 PM - Networking & Event Ends