Retail Reinvented - The Impact of AI
Presented by Retail & Asset Solutions, AWS and CloudCombinator
Event Overview
Join fellow retail and operations leaders for a focused look at how AI is reshaping the industry — not in theory, but in action. From increasing stock accuracy to unlocking new levels of customer insight, we’ll explore what’s delivering results today and what’s just around the corner. This is a chance to see the art of the possible — and how it can translate into measurable business impact.
Who Should Attend
Senior Retail & Operations Leaders
C-Suite Executives (CIO, COO)
Heads of Supply Chain, Logistics & Inventory Management
Directors of Operations & Transformation
Loss/Profit Protection Leaders
Inventory/Stock Analysts
Date & Location
🗓 Thursday 23rd October 2025
🕜 1:30 pm start
📍 Marble Arch, London
Exact venue details shared upon registration.
Full Agenda
13:30 – 13:40 Welcome to the session
An overview of today’s landscape: understanding AI opportunities in retail, introducing speakers, and outlining how each session will help you unlock success.
13:40 – 13:55 What’s the Difference Between AI, ML and GenAI and Why Should Retail Care?
Cut through the jargon—clarify each technology and link them to real impacts on productivity, personalisation and cost reduction.
13:55 – 14:05 How Can Agentic AI Revolutionise Customer Service and Retail Efficiency?
Explore autonomous agents in action—how they can take end-to-end tasks off your plate across supply chain, inventory and customer service.
14:05 – 14:20 Why Do So Many AI Projects Fail, and How Can You Ensure Yours Succeeds?
Learn our playbook for selecting the right use cases, mitigating risk and moving from experiment to embedded solution.
14:20 – 14:25 What Have We Learned So Far and What’s Coming Next?
A quick recap and preview of the afternoon’s deep-dive sessions.
14:25 – 14:55 BREAK
14:55 – 15:15 How Are Leading Retailers Using AI to Solve Real-World Challenges?
Discover practical deployments enhancing stock accuracy, fraud prevention and real-time decision-making.
15:15 – 15:40 How Do You Scale GenAI Safely Without Risking Trust, Data or Brand?
Address governance, privacy, brand safety and audit-readiness with built-in controls and frameworks.
15:40 – 16:00 What’s Next for Your Business and What Would You Like to Know?
Interactive Q&A to connect today’s insights with your own strategy and explore next steps.
16:00 – 17:00 Drinks Reception
Speakers:
CloudCombinator – Expert AI consultants and engineers
AWS – Security and compliance specialists