L&D Backstage:The Metrics That Matters: Reverse Engineering The Manager’s Effectiveness
About Event
🛠️ L&D Backstage: Practical show & tell sessions. Present your projects step-by-step, showcasing both design and implementation. Real-world insights, straight to the point.
✨ Participation: Presentation + Q&A at the end
Manager effectiveness is one of the strongest factors in organizational performance. Without a clear picture of what "effective" actually looks like, L&D functions often end up designing interventions based on intuition rather than evidence, making it harder to pinpoint real capability gaps or prioritize resources against them.
This session walks through how we tackled that problem: the methodology behind our Manager Principles Index (MPI), a data-driven framework built from the 7 engagement criteria managers can directly influence and that correlate with team outcomes.
🎁 KEY TAKE-AWAYS
*Some assumptions about effectiveness might be just... wrong.* You'll be able to question which "obvious" engagement drivers actually align with effectiveness for your organization and which might just “sound good” but not actually measure anything.
A clearer understanding of what managers can influence. Learn to separate manager-controlled factors from those outside their control
A repeatable framework to build your own index. Apply a simple step-by-step process to your own employee survey data.
A practical model for bringing the index to life. Use it to guide training, coaching, and long-term manager development.
🗣 About our speaker:
Kaila Penner is a Talent Management Leader at Storyblok with 10+ years of experience building talent solutions across Fintech, SaaS, and startup environments, including 8 years leading manager and leadership development.
She owns Storyblok's talent management and development strategy end-to-end, from establishing metrics and talent review processes to partnering with Product leadership on future capability needs for a fully remote, global organization.