ThoughtLab: Unlocking cultural intelligence
The key to effective communication in diverse teams
🎬 SESSION DESCRIPTION
Have you ever wondered why communication flows easily with some members on your team, while with others it’s just frustrating and cumbersome, and you don’t seem to get each other no matter how hard you try? Almost like you’re not speaking the same language, even though - on the surface - you are?
Have you also ever wondered why it's so easy to work with some people, and with others it takes a lot of effort or even feels impossible at times?
In this interactive workshop, we’ll be taking you on a journey to explore culture: from how culture has shaped you personally, to how it influences your way of working and communicating with others.
You’ll get to understand your unique cultural profile when it comes to communication, and how you can leverage this knowledge towards better communication and higher performance in your team.
Through a process of guided self-reflections, group discussions and real-life examples backed by research, this workshop will spark your curiosity and give you the tools to start turning some of these stuck communication situations around.
Who is this session for?
L&D professionals of all levels (individual contributors, managers, managers of managers) working within diverse, cross-cultural teams and organisations.
Anyone working (or about to start working) within diverse, cross-cultural teams or networks.
🎁 KEY TAKEAWAYS
Create awareness around cultural values/differences and work style differences and how they affect the performance of diverse teams
Understand how to build trust and shared understanding to collaborate more effectively
Create strategies to improve team performance and to understand + address challenges and barriers
Create tangible plans for high performance that integrate the team’s cultural differences and leverage the diversity of the team
🗣 HOST BIO
Fiorenza Rossini
Fiorenza is a Career Transitions & Leadership coach, and a Cross-Cultural Skills Building facilitator.
Empowering, practical, and authentic, her coaching style is born out of her multiculturalism – she’s able to grasp and embrace different perspectives and adapt quickly to situations. She has spent more than 10 years working side-by-side with business division executives in the fields of business management, change programs, operations, and financial regulations at fast-paced global organizations such as BNP Paribas and TPICAP.
With a strong focus on helping clients to become engaging leaders, navigating difficult situations, and dealing with challenging emotions and stress, she incorporates relevant tools and frameworks to support explorations, experiments, and actions both during and in between sessions.
Fiorenza is based in London (UK) and is the founder of InNow.
She speaks and works in English, French, and Italian.
Kerstin Graebner
Kerstin is an Emotional & Cultural Agility Coach.
Kerstin is incredibly clear on her role as facilitator and coach: to help her clients take stock of what works and what doesn’t, identify what gets in the way of change, and then support the emergence of wholesome, culturally appropriate solutions that meet more needs for the individual and the system in which they live and work. Clients enhance their resilience and emotional agility so that they have the inner resources they need to forge their own path through complex, challenging times of transition.
Kerstin is currently based in India.
She speaks and works in English and German.
ℹ️ RELEVANT LINKS
