Duct Tape: Broken Processes, Clunky Systems, & Building Operations That Actually Hold Without You

​You know that thing you are holding together with duct tape and hoping nobody looks too closely? This session is about that. We will talk about what good operations actually look like when you are the one responsible, test tools that help you build systems that work without you standing over them, and have an honest conversation about where things are running well and where they are quietly falling apart.