Cover Image for What your managers have to do about adjustments, and what they don't
Cover Image for What your managers have to do about adjustments, and what they don't
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What your managers have to do about adjustments, and what they don't

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​What your managers have to do about adjustments, and what they don't

​The Margin. A small, live working session for managers and the people who support them.

​This is for you if

  • ​Adjustment requests take too long, or stall because nobody is sure who decides

  • ​Disabled colleagues have told you the process isn't working

  • ​Your managers worry about saying the wrong thing, so they say nothing

  • ​You want managers to know what they have to do, and where their duty stops

​How it works

​Twenty people, cameras on if you're comfortable, and a lot of talking. We work through real situations together, in the main room and in small groups, and you use the tools as we go. It isn't recorded, so you can ask the question you'd rather not ask at work.

​What you leave with

  • ​A one-page map of how adjustment requests should move through your organisation, from request to review

  • ​A ten question checklist to find the gaps in your own process

  • ​Templates in Word and PDF to use from the next morning

​How it's different from The Small Print

​The Small Print is a free monthly hour where I talk through one problem and take questions. The Margin is smaller, live throughout, and built around what you do with it. You leave with your own process mapped and the tools to fix it.

​Who it's for. Line managers, HR and people teams, and senior leaders responsible for how adjustments work. It isn't the place for advice on a live grievance or tribunal claim. If you have one, email me and we'll find the right route.

​Wednesday 27 January 2027, 10.00 to 11.30am UK time, on Google Meet. Live captions on.

​£95 a seat. Five seats from the same organisation are £395. Public bodies can pay by invoice. For either, email hugh@hughokeeffe.com.

​If fewer than five people have booked by Wednesday 13 January, I'll move the session and you can transfer or have a full refund. Full refunds up to seven days before. After that you can send a colleague in your place.


​I'm Hugh O'Keeffe, a disability, access and inclusion consultant. I've supported over 400 UK employers, I sit on the Civil Aviation Authority's Consumer Panel, and I'm disabled myself.

​I'm not a lawyer and this isn't legal advice.

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