

Delight as Strategy: How the Best PMs Build Beloved Products
Register here.
Join us for an inspiring evening with Nesrine Changuel - international speaker, trainer and author of Product Delight - as she shares the ideas behind her new book and experience from Google Chrome, Google Meet, Spotify, and Skype, on what it truly takes to build products people love.
Too many products compete only on features and functionality. But customers don't just buy and use products - they form emotional connections with them. In this talk, Nesrine will explore why delight is the secret ingredient that separates good products from great ones, and how you can start designing for it.
You'll walk away with:
A fresh perspective on why emotional connection drives customer loyalty and advocacy
Nesrine's practical frameworks for designing experiences that resonate - including her Delight Grid
Real-world examples of companies that win by standing out emotionally
Actionable ways to apply these lessons to your own product strategy and roadmap
F&B will be provided