The hidden cost of calling and how Filevine firms are fixing it
Every client call ends the same way. You hang up and then you spend 10 minutes documenting what was said and turning it into a structured file note inside of Filevine.
If you're busy (you're always busy), those notes get pushed to the end of the day. Or the week. By then, you're guessing, or the call is not documented at all.
That’s time you don’t have. It impacts the client experience, and you open the firm up to potential disputes about what was said.
1800+ law firms use VXT's legal-specific phone system to get back 10 minutes per call. Every call is automatically recorded, transcribed, and saved to the right project in Filevine before you move on to the next thing.
Join us for a free 30-minute session to see exactly how the VXT-Filevine integration works.
You'll learn how to:
Sync your contacts with Filevine. VXT displays client information on incoming calls, so you can greet every client like a long time friend.
Record, transcribe, and summarize your calls. VXT helps you stop scrambling to take notes, enabling you to focus on the client in front of you.
Automatically save structured file notes after every call. Notes are ready to review, not rewrite.
Capture time you would otherwise lose. VXT logs billable minutes automatically, so nothing slips through.
"The Filevine integration was the one thing we desperately needed. This system saves me five to ten hours a week on paperwork and admin."
Jack Rutherford, Founder, Rutherford Law
Speakers
Erik Bermudez, VP of Strategic Partnerships, Filevine
Tom Abbott, Senior Account Executive, VXT
VXT
VXT is the only phone system built specifically for law firms.
It integrates with Filevine to display client information on incoming calls and automatically saves transcripts, summaries, file notes, and billable time against the correct project.