CX After Hours: Real CX·Rooftop Views·Drinks

​CX After Hours
Rooftop Views · Drinks · Real CX

​Thursday, March 12 | 5:30–8:30 PM
Margot — 8820 Washington Blvd, Suite 301, Culver City, CA 90232

​Join a curated group of CX leaders for an after-hours rooftop mixer with great views, great drinks, and even better conversations. This is a relaxed space to connect with peers, exchange real-world CX wins (and lessons), and leave with new relationships.

​What to expect

• ​Rooftop happy hour vibes: bites, drinks, and easy networking

• ​Candid CX conversations led by real leaders in CX

• ​No slides, no stage, no direct pitching — just real talk with real operators

​Hosted by

• ​Alex Hong — Syncly

  • ​Alex is a co-founder at Syncly (YC W23) and leads sales and customer success, partnering with CX teams to turn customer conversations into clear, actionable insight.

  • ​Syncly is an AI-native customer intelligence platform that centralizes customer feedback, auto-organizes it by theme, and surfaces sentiment and trends.

• ​Eric Markarian — Kodif

  • ​Eric is a Founding Account Executive at Kodif, working with CX and Support Ops leaders who are scaling support with AI.

  • ​Kodif is a customer support AI and automation platform that integrates with existing service tools, helping teams resolve and automate tickets across channels like web, email, chat, and text/SMS.

• ​Natasha Puckett — CX Leader

  • ​Natasha is a CX leader and executive (former Director of CX at FightCamp; currently Senior Manager Escalations at HighLevel) focused on building culture-driven teams and scalable CX programs.

​Come for the rooftop, stay for the honest CX stories, and leave with a few people you’ll actually want to follow up with.