Process Prioritisation in Retail with Microsoft Copilot Event
Process Prioritisation in Retail with Microsoft Copilot
How leaders align AI strategy that deliver real value
Join ADAPTOVATE for a panel discussion on how retail leaders are cutting through AI complexity and prioritising processes that drive measurable operational impact.
Date: 12 February 2026
Time: 5:00 PM - onwards
Venue: Level 12, 50 Carrington St. Sydney, NSW 2000
What's going to happen?
5:00 PM - Guests Arrival
5:30 PM - Start of Program
5:35 PM - Welcome Remarks by David Gumley
5:40 PM - ADAPTOVATE Presentation
5:50 PM - Panel Discussion
6:30 PM - Networking
About the speakers
Macella Larson
CEO Co-Founder at The Woven Group
Marcy is an expert in AI-powered retail and customer experience, helping organisations turn data into profitable growth. Formerly in senior leadership roles at Microsoft, she led retail, data, and AI go-to-market strategies across Asia-Pacific, the US, and Australia. Through The Woven Group, Marcy helps businesses move beyond AI hype to build data-driven growth strategies that improve conversion, loyalty, and long-term value.
Matt Harris
Retail & CPG Senior Accounts Exec at Microsoft
Matt Harris is a results‑driven commercial leader with extensive experience across the retail and consumer goods sectors. He has held senior roles in FMCG businesses and now works within Microsoft’s SME & C (small/medium enterprise & channel) division, where he supports industry transformation and customer growth. Known for his strong business & marketing background he focuses on how tech innovation can drive business innovation & growth. Matt leverages a growth mindset to orchestrate teams and deliver high‑value outcomes for customers.
Mandy Flatley
People Director in the Retail Industry
Mandy Flatley is a customer and commercially focussed people leader with over two decades experience shaping culture, capability and performance across major retail and digital businesses in Australia , UK and SE Asia. Known for scaling new ventures, strengthening governance and leading complex change with a practical, people‑centred approach, she brings deep experience in marketplaces, omnichannel retail and operational optimisation. Mandy is passionate about purposeful leadership and helping organisations unlock value from AI and process innovation while building engaged, future‑ready teams.
David Gumley
Managing Director & Partner at ADAPTOVATE
David is a senior executive with over 25 years of experience across investment banking, corporate markets, and professional services. As Managing Director and Partner at ADAPTOVATE, he leads client engagement and growth, acting as a trusted advisor to executives navigating complex transformation. With extensive international experience across Europe, Asia-Pacific, and the Americas, David is known for driving agile, value-led change across retail, financial services, and government, delivering measurable outcomes through strategic leadership, systems thinking, and business agility.
Connor Hershkowitz
Lead Consultant, Retail & FMCG at ADAPTOVATE
Connor works with executive teams to turn strategy into delivery. At ADAPTOVATE, he specialises in designing marketing operating models and delivery processes, particularly across retail and FMCG. With a background in executive coaching and large-scale transformation, Connor helps organisations embed sustainable ways of working that deliver measurable outcomes.
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