Making Sense of Reporting: Turn Training Data Into Action
This month's topic: Making The Most of Reporting: Turn Training Data Into Action
You have the data. But data is only useful when you know what your operational and training metrics are actually telling you and what to do next.
This month we're tackling how to better understand the reporting data you already have enabling you to spot meaningful signals, surface the right insights, and make stronger decisions, even if you don't have visibility into every business metric.
Guest: Charles Wright, formerly Director of Training and Technology at Cunningham Restaurant Group)
We'll dig into:
→ What your reporting is actually telling you — and what it isn't
→ How to identify the signals that matter most for your team and leadership
→ How to set and compare against appropriate benchmarks
→ Practical ways to use reporting insights to strengthen accountability and show progress
⚡️ What's different for May: We’re only doing one Office Hours session this week because Memorial Day weekend is coming up. We’ll continue to have our deep dives in June!
🍎 Opus Office Hours is an interactive training session designed to strengthen your team member development skills. All training and operations leaders are welcome — you don't have to be an Opus customer!