CX Accelerator Chicago: Chapter One

​Thursday, October 22, 2026 · 3:00 – 5:00 PM CT
200 E Randolph St, Chicago

​CX is not work that should be done alone. Chicago has a deep bench of customer experience, support, and service leaders — but we're scattered across companies and seldom in the same room.

​This is that room.

​A free, two-hour afternoon event for Chicago-based CX, Customer Operations, Service and Transformation leaders: candid, peer-to-peer conversation about what's actually working and what isn't, and time to connect with people who do this work every day. No badges, no pitches. Just the people.

​What to expect

• ​Candid discussion about what's changing in CX and customer operations

• ​Perspectives and lessons from peers

• ​Time to make meaningful connections

​You'll leave with at least one idea or connection you didn't walk in with.

​Hosted by CX Accelerator, with thanks to Slalom for opening up its Chicago office.

​If you're shaping customer experience, customer operations or service in Chicago, we'd love to have you in the room.