The Player Experience Reception @ gamescom 2026
The premier player experience gathering during gamescom week, held at Cologne's most beautiful garden venue.
Helpshift, k-ID and Google Cloud are hosting an invite-only reception for 100+ senior gaming industry leaders from across EMEA. For leaders in Player Experience, Retention, Trust & Safety, Community, Product, and Platform Engineering. Join your peers in the ivy-walled garden courtyard of Restaurant Augustin, a landmark venue in Cologne's historic old town.
What to Expect
Expect a fantastic evening with food, drinks, live music, a roving magician, a photo booth and hours of open networking across the garden and indoor spaces.
Spaces are strictly limited and by invitation only.
Submit your request below. Your hosts will review and confirm your place.
LOCATION
Restaurant Augustin
Dagobertstraße 32
50668 Cologne, Germany
Getting there: The venue is roughly a 10-minute walk from Cologne Cathedral and Köln Hauptbahnhof (Central Station). Taxi, rideshare, or transit recommended; parking is limited. Nearest transit stop: Ebertplatz, served by several U-Bahn lines and buses, about a 5-minute walk from the venue.
AGENDA - Central European Time
5:30pm: Doors Open - Welcome to the PX Garden, Appetizers, Drinks, Music
6pm: Special Surprise Guest Performance, and Open Networking
7pm: Dinner served - Flying Buffet Style
7:40pm: Official Welcome from Hosts
7:45pm: Congratulatory Toast
8pm: Open Networking Continues
8:50pm: Closing Musical Act
10pm: Garden Closes - Guest Departures
ABOUT THE HOSTS
Helpshift | A Keywords Studios Platform [LINK]
k-ID | Age Verification & Compliance [LINK]
Google Cloud | [LINK]
Helpshift, Google Cloud & k-ID:
Together, Helpshift, Google Cloud, and k-ID empower game studios to deliver exceptional player experiences at scale. Helpshift blends advanced AI with human expertise across support, engagement, trust & safety, and community management. By building custom AI agents on Google Cloud's Gemini Enterprise Agent Platform, Helpshift is redefining player connection—allowing gamers to stay fully immersed in the worlds they love. Meanwhile, k-ID ensures these player-facing experiences remain seamlessly compliant across 200+ jurisdictions, requiring only a single integration that automatically adapts as global regulations evolve.