

Building products isn't the problem. Getting customers to use them is
Building products isn't the problem. Getting customers to use them is.
Banks invest heavily in digital products, launch new features and introduce new propositions. Yet many struggle to turn those investments into customer adoption, sustained engagement and commercial results.
In this 45-minute live webinar, I'll explore the product and innovation challenges banks face, why some initiatives fail to deliver, and how other banks have tackled similar problems.
We'll look at real examples, practical lessons and the decisions that make a difference, from identifying the right problems to solve and prioritizing product roadmaps to driving adoption and turning innovation into measurable business outcomes.
No generic trends or theoretical frameworks. Just practical insights from the field, followed by an opportunity to discuss the challenges you're facing in your own organization.
Who should attend?
Banking executives and leaders in digital banking, product, innovation, customer experience and growth.