AI Transformation in Practice: From Initiatives to Business Impact
AI ambition is everywhere. The real challenge is turning it into measurable business outcomes.
Following the SuccessLab + Kore.ai Executive Roundtable in London, we are continuing the conversation online with senior leaders shaping AI strategy, digital transformation, customer operations, and enterprise change.
This session will share key takeaways from the London roundtable and focus on what it takes to move AI beyond pilots and isolated use cases into enterprise impact.
Speakers
Speakers to be announced.
The discussion will feature senior leaders and practitioners working at the intersection of AI transformation, customer operations, enterprise change, and measurable business impact.
What we’ll discuss
What AI transformation success looks like in practice
Which initiatives are delivering measurable value now
How leaders balance opportunity, risk, governance, and ownership
How to scale beyond pilots into repeatable enterprise impact
How AI is reshaping operating models, customer operations, and service expectations
Who should attend
Chief officers, VPs, and senior leaders working across AI strategy, digital transformation, customer operations, CX, service transformation, enterprise change, and business operations.
Agenda
Welcome and context
London roundtable takeaways
Fireside discussion and participant exchange
Closing reflections
Event details
Date: Tuesday, 21 July
Time: 3:00–3:55 PM BST
Format: Virtual discussion
Hosted by: Kore.ai and SuccessLab
A practical, executive-level discussion for leaders focused on turning AI initiatives into measurable business impact.