Designing for Conversations

​Photo by Miguel Carraça

With guest speaker Kane Simms

The chances are that at some point in your career, you’ll be asked to design a conversation. So, where would you start?

Conversational user interfaces are becoming a common and expected part of customer interactions. Usage of voice assistants like Alexa and Google Assistant has doubled in the last 12 months. Chatbots on websites have seen a 700% increases in usage over the same period.

Just when you thought the hype around conversational interfaces had died down, they’ve found practical applications and are delivering real value to users and businesses.

User interfaces advance every decade or so. We’ve gone from punch cards to keyboards, to touch screen, and now, language. It’s the final user interface we’ll ever need.

But what exactly is a conversational user interface? How do they work? What qualities make for a good conversation? And how do you design a successful one?

Get your questions answered, and share them in advance on https://app.sli.do/event/mqnkculx (no need to register).

Our speaker will answer your questions during the event.

Main takeaways:
- Understand the anatomy of a conversation
- Identify the key qualities of successful conversations
- Learn high-level conversation design frameworks
- Highlight skills you already have that will help you become a great conversation designer

Agenda
6:45 pm Doors open
7:00 pm Welcome
7:05 pm Speaker's presentation
7:30 pm Q&A
7:55 pm Raffle
8:00 pm Networking
8:15 pm Goodbye

About the speaker
Kane Simms is the Founder of conversational consultancy and podcast VUX World, a Harvard Business Review-published thought-leader and Voicebot top 10 voice AI influencer 2020.

Let's get together to collaborate, explore and play.

I look forward to another UX Playground event and hope you will be joining us.

Chakib Labidi

A big thank you to Adobe XD, eSynergy, Sync and Rosenfeld Media for sponsoring this event.