Year-End Metrics: Crunching your data for a thriving practice

​As the year winds down, many practitioners start to ask a familiar question: how did my practice really perform this year? Between managing clients, supporting your team, and keeping the clinic running, financial reviews can easily slip down the to-do list. But understanding your numbers is more than an accounting task. It’s about recognizing where your practice is strong, where there’s room to grow, and how to make confident decisions for the future.

​In this Ambassador Office Hours, host Adelle Smener will be joined by Robin Valadares, physiotherapist and founder of Financially Fulfilled Physio, and Ildi Arlette, CEO of Results Continuum and leadership coach for health and wellness business owners.

​Together, they’ll dive into the key metrics that matter most for your practice. You’ll learn how to spot hidden profit leaks, evaluate which services are truly sustainable, and make sense of your margins so you can set fees that reflect both your value and your goals.

​The session will also explore how to turn year-end reflections into practical steps for the months ahead. Whether you’re running a solo practice or leading a team, you’ll walk away with simple, actionable ways to use your data to strengthen your business.