Using AI to Improve Customer Service

​We will talking with leaders of Customer Service teams at Indian companies on how to use AI to improve customer service.

​Some of the questions that will be answered:

1. ​What are practical use cases of AI for customer service?

2. ​How to train my team to adopt and trust AI more?

3. ​Which AI tools are recommended?

4. ​How can I generate reports to analyze customer service data?

​Later, we will be doing Q&As with the group.