

Complexity by Design: Why the Systems That Matter Most Cannot Be Controlled — And What to Do Instead
Limited-time early-bird discount available until July 15th with code 75XVO3.
Understand the systems you work within, instead of fighting against them.
The systems we care about, organizations, markets, cultures, the room you're sitting in, were not designed; they emerged. Like a standing ovation that might spread through a room or die in the third row, It’s a phenomenon that’s design transcendent.
Emergence is the opposite of design, which is not a problem to solve, but rather the thing we're here to take seriously.
In this masterclass, we won't practice controlling complexity because that can't be done. Instead, we will develop the skills to read and understand it: identifying emergence, scale, and self-organization. The muscle to cultivate resilience when faced with confusion, recognizing these moments as the leading edge of creativity, not its failure.
You'll leave with
A working distinction between complicated and complex — and how this knowledge will change the way you work.
Frameworks for reading emergence, self-organization, and scale in the systems you lead
A new relationship to confusion: reading it as a signal of possibility, not a failure of design.
Leadership tools for designing inside Systems you can't control.
Who is it for:
If you make things, lead things, or are responsible for outcomes within something larger than yourself —designer, strategist, founder, team lead, creative director—this evening is for you. No technical background needed.
About
Nitzan Hermon designed and teaches the first complexity design course at The New School, writes Complexity Design at Being in Space, and has visited the Santa Fe Institute, where complexity science began.
Go deeper
This masterclass is the entry point to the full Critical Business School complexity design course.
Get in touch to continue after the evening.