​Made It Click
Body Language That Builds Trust from the First Hello

​New client, new collaborator, the stranger at the next desk: most ofyour work starts with someone you’ve only just met. And they form a first impression of you before the small talk has started.

The usual advice doesn’t help much. A firm handshake and steady eye contact won’t build trust on their own, and a smile isn’t alwayswhat it looks like.

​In this interactive session, body language expert Sean Johns shows what the research says about how trust actually forms between two people: what makes you look approachable, how to tell when someone is open to talking, and how to know whether the conversation is landing.

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Sean Johns
Founder & Body Language Expert, BodyLytics

​Sean Johns is the founder of BodyLytics, a Barcelona-based training company built on one idea: body language is worth learning, but most of what people “know” about it is myth. BodyLytics teaches observation and baseline reading in the Navarro and Ekman lineage, not mind-reading and not lie detection.

His analysis has run in the New York Post, The Sun, The Mirror US, the Daily Express US, the Irish Star, OK! Magazine, The Times of India, International Business Times and elEconomista, and he writes for trade titles including Total Retail and Loss Prevention Magazine.

​Before BodyLytics, Sean spent 20 years at some of the world’s best-known brands, including Citi and Activision Blizzard, the last 10 in leadership.