

Get Your Gym’s Back End Off Your Plate (Without Another Hire)
Whether you're doing it all yourself or paying someone $53K to do it, your gym's back end is still leaking. Here's the model nobody's shown you.
Thursday, Oct 29 · 2:00 PM ET / 11:00 AM PT · Live on Zoom · Free · For US & Canada gym owners
Two gym owners.
The first does everything. Front desk, DMs, lead follow-up, the reel that's six days overdue, the reminders, the failed payments, the spreadsheet. Coaching in between.
The second hired for it. A receptionist at the desk, $37,000 base, about $53,000 once taxes and benefits land. Problem solved, right? Except the desk is covered 40 of the 168 hours a week the gym needs. The DM at 9 PM still goes unanswered. The social still doesn’t get posted because "that’s not really her job." The lead from the website still waits until tomorrow. And when the receptionist leaves, and they do, the owner is back to rehiring, retraining, and covering the desk themselves in the gap.
Different setups. Same result.
The proof it isn't a people problem
Researchers posed as prospects at 99 North American gym brands, 13,000 locations, and tracked 248 real trial bookings. These weren’t solo operators. They were multi-location brands with staff on the desk.
4 in 10 never called.
55% never sent a reminder after a booking.
1 in 7 did nothing after a no-show.
The average gym gets 420 leads a year and only 84 ever sit down for a conversation.
Half of new members quit inside six months, usually because nobody noticed they'd stopped coming.
Staffed desks, big brands, and still the leads leaked. What they didn’t have was a system running after hours, across every channel, every day, without depending on one person showing up.
The two options you've been given
Grind harder yourself. You've tried.
Hire locally, or hire another one. More salary, same 40-hour wall, same turnover loop, and still nobody doing the social, the retention check-ins or the admin.
The third model. We run it every day.
A trained remote assistant, backed by AI automation, running your front desk, lead follow-up, DMs, social media, member check-ins, scheduling, billing admin and the daily task list. In your software. On your hours, including the ones your receptionist isn’t there for. From $1,200 a month. That’s about $14,400 a year against the $53,000 a receptionist costs you, and it covers the whole week, not 40 hours of it.
If you're solo, it replaces the hire you've been putting off. If you already have a front desk, it covers the other 128 hours and the work that was never going to get done at the desk anyway.
What we'll walk through (45 min, then open Q&A)
What a trained assistant actually does in a gym's week. The real daily, weekly and monthly task list.
Where AI does the work and where a human does. Missed-call text-back, booking reminders, no-show recovery, "haven't seen you in a while" messages, payment-failure chasing: automated. DMs, social, phone calls, judgement calls: a person. We show you the split.
Social media without you. How content gets planned, made, posted and replied to every week while you coach.
Two offload plans. If you're solo: the first 5 tasks to hand off, in order. If you have a front desk: what to move off their plate so they sell and serve, what to move off yours, and what to automate entirely.
The real cost, side by side. Local hire vs. trained assistant vs. doing it yourself, in actual monthly numbers.
Live Q&A. Bring your gym: your software, your member count, your staff setup, your biggest headache. We'll tell you exactly what we'd do.
Who's teaching
Trev Warnke. Gym owner for 15+ years in Chicago, built and exited a second facility, co-founder of Level Up Business. He's run a gym with a front desk and without one, and fixed the leaks in both.
Danny Mullen. Founder of Raw Fitness and 17 years in fitness helping people change their lives. He knows why members stay and why they ghost.
Riya Jain. Operations expert with 10 years running the back end of businesses. Founder of Namo Padmavati, a team of 30 handling front desk, admin, social and follow-up for businesses in the US, UK and Singapore. She builds and trains the assistants and the automations this session is about.
What you leave with
The 5-minute follow-up sequence, as a document you can hand to whoever answers your phone.
The task-offload checklist, in two versions: solo owner and owner with staff.
A straight answer on whether this fits your gym, from people who'll tell you if it doesn't.
This is for you if
You own an independent gym or studio in the US or Canada, 1 to 3 locations, and you're either still the front desk or still fixing what the front desk can't get to.
It's not for you if
You want motivation. This is operations. Bring a notepad.
Live only. Not recorded.
Real client numbers and real costs go on screen, and they stay in the room. Block 2 PM ET on the 29th. One click below, add it to your calendar, show up.