

Sales 101: Turning a "No" into a "Yes"
Sales 101: Turning a "No" into a "Yes"
Join Principal Sales Consultant, Heather Philand of HP&CO, for an engaging and practical Sales 101 training designed to help you confidently navigate objections and close more deals.
In this session, you’ll learn proven strategies to transform a “no” from a potential client into a meaningful conversation and increase your chances of getting a “yes.” Whether you're new to sales or looking to sharpen your skills, this training will equip you with actionable techniques to build trust, handle resistance, and create lasting client relationships.
What you’ll learn:
How to understand the real reason behind a “no”
Techniques for responding to objections with confidence
Ways to reframe conversations to uncover opportunities
Tips for building rapport and trust with potential clients