CX Leaders Dinner

​The best consumer brands don't see customer support as a cost center, they see it as their most underrated growth lever.

​Join a small group of CX leaders at Shoo Shoo Nolita for an evening of Mediterranean food and off-the-record conversations about what's actually working in AI-powered CX right now.

​If you're rethinking what customer experience can do for your brand and love swapping notes, this is the dinner you don't want to miss.

​Hosted by:

• ​Michael Woo (Applied Labs Co-Founder/CEO): Previously 20th employee at Scale AI, where he helped shape its work with OpenAI, Meta, and NVIDIA.

• ​Terry Lee (Applied Labs Head of Ops): Previously COO of MeUndies before co-founding Rosaluna, the fastest-growing premium mezcal in the country.

• ​Joe Gilgoff (CX Advisor): Led and scaled CX for rocketship brands like AG1, SeatGeek, Daily Harvest, Sundays for Dogs, and more — now reimagining CX through CX Joe.

​Past attendees include: FIGS COO, FabFitFun VP of CX, Rimowa Head of Marketing, Verizon AI Product Leader, and more.