WEBINAR: Setting the Stage for Successful Workplace Mediation

​Effective workplace mediation begins before the conversation is initiated. This practical workshop equips HR professionals with the skills to prepare for and facilitate workplace mediation - defined as a process for addressing workplace conflict and restoring workplace relationships, distinct from legal mediation.

​We’ll cover:

• ​Who can mediate? When is it appropriate?

• ​Applying workplace mediation process and best practices.

• ​Establishing clear communication, expectations, and ground rules.

• ​Assessing readiness for mediation.

• ​Encouraging constructive dialogue.

• ​Creating a path forward and transfer of responsibility.

• ​Determining when to pause or end mediation.