Customer Experience Workshop: How to Understand Your Customers and Create Experiences that Deliver Revenue

Name: Customer Experience Workshop: How to Understand Your Customers and Create Experiences that Deliver Revenue
Start: 2023-09-21T09:00:00.000+12:00
End: 2023-09-21T12:00:00.000+12:00
Location: New Zealand Trade and Enterprise

Movac community events

New Zealand Trade and Enterprise

Auckland, New Zealand

Registration

Registration Closed

This event is not currently taking registrations. You may contact the host or subscribe to receive updates.

About Event

Agenda: In this workshop we will diagnose and optimize your customer experiences, based on your core persona. You will leave with an understanding of where and how you need to update your CX to deliver revenue. You'll also learn about the process to define your Customer Experience, how to scope and prioritize initiatives to drive customer adoption, engagement and loyalty.

Lead: Kirsty Traill is a Movac Operating Partner, and has held senior customer success leadership roles in US tech companies, including VP of Client Advocacy at Yext, VP Customer at Hootsuite and Chief Customer Officer at Snapfish. Kirsty is a Senior Advisor at Sixth Street Growth, with under $65B under management. She is a NZTE Beachhead Advisor and serves as the Chair of the Board of Directors for GoGenerosity and MenuAid.

Details: In person, Auckland. This workshop is first reserved for Movac portfolio companies. If you would like to attend, please get in touch to check availability. Please join us for breakfast beforehand - a separate invite will be with you as the date approaches.

This session is part of the Movac Customer Success Chapter. Full line up, and registration details: The 2023 Customer Success Chapter | Movac | Venture Capital