

Why feedback fails in healthcare leadership
45 minutes. Walk away with a clearer view of why feedback breaks in healthcare leadership, and what actually changes leader behaviour.
Engagement scores, wellness programs, and leadership frameworks are everywhere in health systems. What is still missing is a usable answer to: how does this leader actually land with the people around them?
This session is led by Dr. Kerry Sulkowicz - psychiatrist, psychoanalyst, and trusted advisor to CEOs and boards for more than 30 years. He'll draw on three decades of working with senior leaders to cover:
Why traditional feedback loops fail under clinical + operational pressure
The gap between psychological-safety language and what leaders experience day to day
What "whole-person" feedback means when peers, reports, and life outside work all matter
A lighter alternative to 60-item surveys and multi-week HRIS rollouts
Built for CHROs, Chief People Officers, and Chief Wellness Officers.