

AI and Tourism, discussed by people that REALLY knows it
Artificial Intelligence is becoming one of the most transformative technologies in tourism. Yet, most conversations still focus on chatbots and customer service.
In this webinar, we’ll explore a broader perspective: how AI can enhance human expertise, improve decision-making, increase productivity, and create new opportunities across the entire tourism ecosystem.
This is not a session about replacing people. It’s about empowering people.
This is a Skål International Technology Committee Event and all Skålleauges are welcome to attend for free.
There will be a Q&A possibility after each speaker’s presentation.
Speakers:
Tadeu Cunha is Vice President of Technology, Innovation & Data at AVIPAM Viagens & Turismo in Brazil. With 30 years of experience in business technology, including 20 years in the travel industry, he brings extensive expertise in technology strategy, innovation, data and AI. Tadeu is also a member of the Skål International Technical Committee and actively involved in the Brazilian technology and tourism ecosystem through SUCESU São Paulo and Skål International São Paulo.
Burcin Turkkan, MBA, CHE is an AI Governance & Workforce Transformation Strategist and doctoral researcher at the University of Central Florida’s Rosen College of Hospitality Management. With more than 25 years of international leadership experience, her work focuses on the intersection of AI, workforce transformation, talent strategy and hospitality. She is also an AI Council Member at HFTP and Former World President of Skål International, bringing a truly global perspective on leadership, technology and the future of hospitality.