SE Research: Managing Interruptions in Engineering Teams
SE Research brings together engineering leaders to discuss the latest advancements in research about managing effective engineering teams.
On May 27th, Dr. Duncan Brumby will join us to discuss key insights from the chapter, “How Do Interruptions Affect Productivity?”, including what types of interruptions are most disruptive and how engineering teams might plan accordingly.
This will be an interactive discussion: we’ll welcome questions from the audience.
This event is presented by DX and Clockwise.
About the chapter:
How Do Interruptions Affect Productivity?
Authors: Duncan P. Brumby, Christina P. Janssen, Gloria Mark
Abstract
Work is frequently interrupted. What is known about how interruptions affect productivity? This important question has been studied using a variety of research methods, from controlled experiments designed to learn about the effect of interruptions on task performance, to analytical cognitive models that explain what makes an interruption disruptive, to in-situ observational studies that document the kinds of interruptions people experience in their actual workplaces. In this chapter, we review research on interruptions that has used these three research methods. We review what the methods entail, and what insights it has given on how interruptions affect productivity.
