The Evolution of Customer Health Scoring
Fresh off his appearance at Hubspot's UNBOUND in Boston, join us for an evening with Sean Reid, as we explore the evolution of customer health scoring.
We’ll look at how a Renewal Probability Score can help Customer Success teams identify risk earlier, understand what really drives renewals, and turn customer data into more meaningful action.
With over a decade of experience across Customer Success and Account Management, Sean leads EMEA and JAPAC teams at Supermetrics, with a focus on strategy, retention, adoption and sustainable growth.
What 🥳 - Customer Success Meet-Up
When 🗓️ - Wed 30th Sept, 5.30pm
Where 📍 - Urban HQ
Who 💻 - Anybody working in CS, anybody working with CS or anybody wanting to know more about CS.
Why 👫 - Attend an exclusive CS talk and network with the local CS community here in Belfast & NI