

File Notes Live with Caroline Ferguson
Leading your firm through change: People, technology and profit
Join Sophie Svenson, Head of Marketing and Partnerships at VXT, for a private dinner and guided conversation with Caroline Ferguson, Chief Operating Officer at SHIFT.
Caroline began her career as a finance lawyer before moving into transformation and technology work at A&O Shearman in London (formerly Allen & Overy). She brings over 15 years’ experience leading change and innovation in the legal sector, spanning process improvement, change management, and digital uplift.
This dinner is designed for law firm leaders navigating decisions around people, technology, systems and data. Through honest, peer-led discussion, you’ll both contribute to and benefit from the collective experience.
We’ll cover:
Leading change across partners, teams, and generations
Understanding your technology and systems: what’s working, what isn’t, and where optimisation really matters
Identifying what work actually drives profit, and where value is being lost
What is File Notes Live?
File Notes Live is the real-world extension of the File Notes podcast. We bring together a small, curated group of law firm leaders for dinner and unfiltered conversation throughout. Expect guided discussions and a community of peers unpacking the reality of running a law firm.
Brought to you by:
VXT
VXT is a phone system built for lawyers. It integrates with your practice management system to display client information on incoming calls and automatically saves all of the important details from your phone calls, such as billable time and full call transcriptions, into your practice management system against the correct legal matter.
Clio
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of all sizes to work smarter, faster, and more securely. Trusted by hundreds of thousands of users in over 130 countries, Clio’s Intelligent Legal Work Platform combines powerful technology with industry-leading security to define the future of legal work. Learn more at Clio | The Industry's #1 Legal Software | Try it for free!