Webinar: Assessment, Investigation, or Restoration - Choosing the Right Path for Workplace Concerns
When workplace concerns arise, leaders and HR professionals are often faced with a critical question: What is the most appropriate response? An investigation may not always be the best first step, just as a restoration process may not address serious misconduct concerns. Choosing the wrong approach can increase organizational risk, damage trust, and delay resolution.
This webinar explores the distinctions between workplace assessments, administrative investigations, and workplace restoration processes. Participants will gain practical insights into the purpose, benefits, limitations, and appropriate application of each approach, helping them make informed decisions when responding to workplace concerns.
By the end of this webinar, participants will be able to:
Differentiate between workplace assessments, investigations, and restoration processes, including their purpose, scope, and intended outcomes.
Identify key factors that influence the selection of an appropriate response, such as the nature of the concern, organizational risk, workplace relationships, and legal considerations.
Evaluate workplace scenarios to determine the most suitable path forward, balancing accountability, resolution, and organizational effectiveness.
Facilitators:
Veronica De Freitas, MA-CAM, CPHR
Director – Workplace and HR Risk Consulting
Veronica De Freitas is a leadership and workplace culture specialist with extensive experience supporting organizations in navigating complex workplace dynamics, conflict, team effectiveness, and organizational change. She works with leaders across sectors to strengthen workplace relationships, foster accountability, and create psychologically safe and high-performing cultures. Veronica brings a practical, people-centered perspective to workplace restoration and organizational development initiatives.
Presented by VERITAS SOLUTIONS
This session is part of Western Cities HR Association's 2026–27 professional development program, bringing municipal HR professionals together with industry experts for practical learning, conversation and connection.