Performance Metrics That Actually Matter: A Breakfast Workshop for Hotel Leaders

​You collect data. But what are you actually going to do with it?

​Most hoteliers build dashboards and end up none the wiser. This breakfast workshop fixes that. In one morning, you’ll find out which KPIs genuinely move the needle for your hotel, and leave with a clear plan to act on them the very next day.

​What you’ll walk away with:

• ​A shortlist of the metrics that matter (and the ones you can stop obsessing over)

• ​Practical frameworks for pricing, staffing and guest experience you can put to work straight away

• ​Real-world lessons from fellow operators on how they turn numbers into decisions

• ​Time to compare notes with fellow hotel leaders facing the same challenges

​Who you’ll hear from:
Scot Turner, MD of Auden Hospitality, who has worked with Harrods, Foxhills, Melia and InterContinental Group, and Sam Benson from Tenzo. You’ll also hear from hospitality operators sharing their own experiences: what they measure, what’s worked, what hasn’t, and the decisions their data has helped them make. No theory for theory’s sake, just honest stories from people running real hotels.

​This is a small, invite-only session, so places are limited. Grab a coffee, bring your questions, and leave with answers.

​📍 Event Details
Date: Tuesday 10th November
Time: 8:00am to 12:30pm (breakfast included)
Location: Kimpton Fitzroy London, Russell Square (room details to follow by email)

​Request your place now and we’ll see you there!