Cover Image for Communication That Moves The Needle
Cover Image for Communication That Moves The Needle

Communication That Moves The Needle

Hosted by Wanda Williamson-Jackson
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About Event

​An executive 1-day masterclass designed for leaders to master high-stakes dialogue, elevate boardroom presence, and resolve workplace friction. Includes gourmet buffet lunch and 8 official CPD credit hours.

​Master Strategic Workplace Communication | Executive Masterclass

​In today hybrid, fast-paced business environment, every signal sends a message. Whether you are delivering a strategy in the boardroom, leading cross-functional team syncs, or navigating high-stakes negotiations, your communication directly dictates your business outcomes.

​Join us for an intensive, hands-on masterclass hosted in an exclusive boutique hotel setting. This accredited workshop moves beyond general public speaking theory to equip you with evidence-based frameworks to build instant rapport, de-escalate workplace tension, structure bulletproof briefings, and drive team execution.

​What’s Included:

  • ​8 Accredited CPD Hours: Fulfill your annual continuing professional development requirements with verifiable contact hours.

  • ​Official Certificate of Completion: Issued upon the completion of the masterclass.

  • ​Simulation Lab: Peer audits snd live coaching, not passive lectures.

  • ​1-on-1 Post-Implementation Strategic Call (Held within 14-30 days following masterclass)

  • ​Boutique Hotel Venue & Catering: Full-day access, morning/afternoon water and refreshment breaks, and an executive gourmet buffet lunch.

​Core Learning Outcomes

​By attending this masterclass, you will learn to:

  • ​Structure Executive Briefings (Forward STAR Method): Frame complex project updates, status reports, and business proposals around Situation, Task, Action, and Result.

  • ​Optimize Delivery Channels: Select the right medium (Spoken, Non-Verbal, Asynchronous) across hybrid and distributed teams to eliminate misunderstandings.

  • ​Master Active Listening & Questioning: Deploy the 80/20 rule of dialogue and utilize 5 Probing Categories to uncover root causes without friction.

  • ​Drive Strengths-Based Change (Appreciative Inquiry): Apply the 4-D Model (Discover, Dream, Design, Destiny) to shift team problem-solving from reactive blame to organizational momentum.

  • ​Resolve Conflict Cleanly: Neutralize external precipitating factors and deliver constructive, non-defensive feedback using 3-part "I" Messages.

​Agenda & Schedule

  • ​08:30 AM - 09:00 AM: Registration & Morning Networking Coffee

  • ​09:00 AM - 10:30 AM: Communication Modalities & Strategic Context

  • ​10:30 AM - 10:45 AM: Morning Refreshment Break

  • ​10:45 AM - 12:15 PM: Paraverbal Mastery, Non-Verbal Signals & Video Equity

  • ​12:15 PM - 01:15 PM: Executive Gourmet Buffet Lunch & Networking

  • ​01:15 PM - 02:45 PM: Speaking Like a STAR & Active Listening Frameworks

  • ​02:45 PM - 03:00 PM: Afternoon Refreshment Break

  • ​03:00 PM - 04:45 PM: Appreciative Inquiry, De-escalation & Action Planning

  • ​04:45 PM - 05:00 PM: Certificate of Completion & Closing

​Who Should Attend?

  • ​Managers, Department Heads, and Project Directors

  • ​Team Leaders and High-Growth Executives

  • ​Consultants, Client-Facing Professionals, and Business Advisors

  • ​Any professional seeking 8 accredited CPD contact hours to support career advancement.

​Corporate Expense Reimbursement

​Most organizations reimburse accredited CPD training out of annual L&D budgets.

​

  • ​Thursday, November 19, 2026

    • ​Time: 9:00 am - 5:00 pm

      • ​The Ivy Hotel, 233 E Ontario. Chicago, Illinois 60611

  • ​Parking: Near by, Spot Hero recommended

​Note: To maintain a high-touch, interactive environment, seating is strictly limited. Early registration is strongly recommended.

Location
The Ivy Hotel
233 E Ontario St, Chicago, IL 60611, USA