We Tripled EBITDA by Leaning Into Human Touch
The virtual webinar link will be provided one week prior to the event.
In 2025, despite government shutdowns, sweeping regulatory changes, and dramatic weather across the region, All Tennessee CareGivers tripled EBITDA by doing something simple: putting people first.
In this session, Nico Bagatelas will break down the real moves that made it happen, from building rock-solid relationships with social workers to flipping the operational script, helping his team shift from constantly firefighting to staying three steps ahead on client care.
Intentional human touch, supported by better systems. That’s what moved the needle.
You'll walk away with practical strategies for:
Layering referral sources to serve your clients' whole need
Using tech to kill burnout (not replace humans)
Scaling across locations without adding overhead
As an agency owner and operator, you know how chaotic the day-to-day can get. This session focuses on building infrastructure (process and technology) to unlock sustainable growth. Joining Nico are Rome Arnold from CareQB and Connor Adams from HomeCarePro—people who know what it takes to scale care without sacrificing what matters.