effective grievance mechanisms: what actually works

​Join us for Part 2 of our series on Tuesday, June 23rd , 10 – 11 AM CEST.

​Engagement with affected persons lies at the heart of the human rights and environmental due diligence process under the LkSG, the CSDDD, and international frameworks. Engagement with affected persons is essential for improving living and working conditions.

​In practice, however, establishing an effective grievance mechanism and meaningful stakeholder engagement proves challenging. How can these processes be designed effectively? Specifically, who should these processes be made accessible to, and how can we reach them? How can processes be scaled up whilst remaining effective? In a two-part mini-series, blue marble legal and atlat outline the regulatory requirements relating to grievance mechanisms and stakeholder engagement, the practical challenges involved, and how these can be addressed. Effective grievance mechanisms both function as a complaints channel for effected persons and an early warning system for companies. If done right, grievance mechanisms can help prevent problems before they arise. In practice, many company, however, do not receive any complaints through their grievance mechanism because they are not accessible for workers and communities in their own operations and supply chains. Grievance mechanisms are not known, affected persons fear reprisals, or refrain from using the mechanism because they don’t expect any outcomes.

​In our first webinar we will provide an overview over the regulatory requirements for meaningful stakeholder engagement and analyze practical challenges and potential solutions.