Is Your Communication Infrastructure Ready for AI at Scale?
ABOUT EVENT
Are your customer communications ready for AI in production?
As AI-powered customer engagement moves into production, your communication infrastructure becomes business-critical. It determines whether every interaction reaches customers reliably, performs consistently, and builds trust.
Join Sinch and Tech in Asia for an exclusive networking luncheon at Tech in Asia Conference 2026 on September 15 in Singapore. This closed-door roundtable session brings together business leaders across Southeast Asia for a discussion on the operational and technical realities of scaling customer communications.
Through a moderated peer discussion, you’ll gain practical insights to scale AI-powered communications without compromising performance or customer trust. As capacity is limited, all registrations are subject to approval.
AGENDA
11:00 AM: Registration
11:30 AM: Welcome remarks & ice-breaker
11:40 AM: Is Your Communication Infrastructure Ready for AI at Scale?
12:00 PM: Moderated executive roundtable
12:40 PM: Closing remarks and networking lunch
1:30 PM: End of event
A three-course luncheon will be served throughout the session, with coffee and tea available.
WHO SHOULD ATTEND & WHY?
Enterprise business leaders: Learn how peers are scaling automation into production while keeping customer communications reliable as volumes grow.
AI and digital transformation leaders: Explore what it takes to move AI-powered customer communications beyond pilots and into production.
Technology and engineering leaders: Get practical answers on API complexity, system reliability, and deliverability risks as automation scales.
Customer experience and product leaders: See how technology and channel choices shape the consistency customers actually experience.
The session will be particularly relevant to leaders in eCommerce, retail, technology, banking or financial services, where high-volume customer interactions, reliability, and trust are critical. Attendees from other industries facing similar challenges are also welcome.
SPEAKERS
The session will be moderated by Stefanie Yeo, Editor at Tech in Asia Studios.
HOW TO RSVP
Access is open to General, Pro, and VIP Pass holders.
Register using your company email to speed up approval.
Only approved registrants will be granted access to the event.
Don’t have a Tech in Asia Conference 2026 pass yet? Secure your pass and apply for the luncheon.
A limited number of complimentary General Passes, sponsored by Sinch, are reserved for selected applicants invited by Tech in Asia or through Sinch.
ABOUT SINCH
Sinch’s vision is to connect every business with every customer, everywhere in the world. With the industry’s most trusted foundation for intelligent customer communications, Sinch powers over 900 million customer interactions annually for more than 190,000 customers across the globe. Leading global companies, including AI innovators, rely on Sinch to strengthen customer relationships and deliver seamless experiences across messaging, email, and voice.
Profitable since its founding in 2008, Sinch generated net sales of USD 3 billion (SEK 28.7 billion) in 2024 and has over 4,000 employees in more than 60 countries, with headquarters in Stockholm. Sinch is listed on Nasdaq Stockholm (XSTO: SINCH). Learn more about Sinch here.
ABOUT TECH IN ASIA CONFERENCE 2026
Tech in Asia Conference is our flagship annual event—Asia’s go-to platform for high-impact learning, dealmaking, and connections. Over the past 15 years, we've brought the region’s tech ecosystem together across Singapore, Jakarta, Tokyo, Bangalore, Ho Chi Minh, and Kuala Lumpur.
In 2026, Tech in Asia Conference returns to Singapore with a sharper focus on Enterprise AI. Taking place on 15 & 16 September 2026 at Sands Expo and Convention Centre, the conference will bring together enterprise leaders, founders, investors, and technology builders to examine how AI is moving beyond experimentation and creating measurable business impact across Asia. Learn more about the conference here.