Acing Tough Conversations: A Manager/Leader's View
About Perspectives
In a world of fast replies and fleeting interactions, we’re creating a safe space for meaningful conversations with curious individuals.
About Triangles
Triangles are a Perspectives format designed for guided learning. Unlike Circles, where everyone shares equally, Triangles are led by an expert who anchors the conversation with stories, insights, and lived experience, while the group engages through questions and reflections.
About this Triangle
Let’s be honest- few things make even seasoned leaders uneasy like tough conversations. Whether it’s a performance talk, a conflict with a peer, or saying “no” when expectations don’t align- it’s easy to delay, sugarcoat, or avoid them altogether. But these conversations are where real leadership shows up.
This Perspectives Triangle is designed for managers and leaders who want to handle difficult conversations with clarity and empathy. It’s about learning to stay calm when things get emotional, framing your message so it’s heard (not resisted), and listening in a way that builds trust, not tension.
Through stories, reflections, and real-world scenarios, Puneet will help you see these moments not as minefields- but as opportunities for alignment, respect, and growth.
What this workshop will help you do:
Identify why certain conversations feel difficult and how to prepare for them.
Stay calm, clear, and respectful- even when emotions run high.
Frame what you need to say so it’s heard, not resisted.
Use simple language structures to express needs, boundaries, and concerns.
Listen in a way that builds understanding rather than defensiveness.
Move the conversation toward resolution, next steps, and commitment.
What you’ll leave with:
A practical conversation framework you can use immediately.
Real methods and approaches you can adapt to your own situations.
Increased confidence in stepping into -not away from- important dialogue.
Initiator Profile
Puneet is a certified coach with over 25 years of industry experience across B2B and B2C companies, having worked at every level- from IC to Manager to Leader to CXO. He’s a B.Tech. from IIT Delhi and holds an MS from the University of Maryland, USA in Product Engineering.
He has deep expertise in bringing product ideas from concept to reality- spanning research, strategy, specification, planning, execution, delivery, growth, marketing, and support.
Recent Roles:
– Product & Tech Consultant and Coach
– CTO at HomeLane (4.5 years)
– Leader: Prod/Tech (Systems) and Global Marketing at Ittiam
Beyond his corporate roles, Puneet is also a published author of four books and five plays, with over 20 years in theatre. He brings this creative storytelling background into his coaching- making his sessions rich, relatable, and experiential. He has worked with top GCCs, startups, and leadership teams across levels- helping them transform how they handle conversations that matter.
His approach blends storytelling-inspired reflection and real-world examples, grounded in authenticity and practice, not theory.
What to Expect
🟢 A 3-hour experiential session guided by a coach and storyteller
🟢 Storytelling-inspired reflection and real-world examples
🟢 Practical frameworks for navigating tough talks with empathy
🟢 Deep learning through exercises, stories, and group reflection
🟢 A safe space to share, question, and grow as a leader
Who is it for
This Triangle is for:
– Young leaders and managers building their leadership muscle
– Senior leaders (VPs/CXOs) who manage complex team dynamics
– Business, HR, Product, and Engineering teams who communicate across functions
– Anyone who wants to handle conflict, feedback, and alignment conversations better
Date, Time & Location
🗓️ Saturday, November 29
🕒 3 PM - 6 PM (3 hours)
📍 HSR Layout
Contribution for the Triangle: ₹1999
UPI: Perspectives@upi (with an "s" at the end)
(Only 10 spots. Intimate, curated, and offline.)
Good company. Grounded learning. Conversations that make leadership more human.
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