How Business Leaders Build Standards When They Are Not in the Business.
A Hobart meetup for small business owners who want guidance for creating the right culture, operating rhythm and expectations so their teams can make good decisions and deliver consistent standards without needing them or their leaders involved in every moment.
Strong businesses are not built around the leader being everywhere. They are built around clear standards, clear expectations and teams who understand what “good” looks like at the moments that matter most
Mick Denehey will be having a conversation with Tim Dyke about the above and giving you the opportunity to ask questions and be part of the conversation.
A few areas we will touch on include:
Why standards often drop when leadership is not visible
How to identify the key Moments of Truth in your business
How culture shows up in small daily moments
Why unclear expectations create inconsistent customer experiences
How leaders can create simple rhythms that keep the business moving in the right direction
The importance of training, trust and follow-up
Tim is a senior leader with more than 20 years’ experience leading teams, operations, commercial performance, and customer-focused businesses through pressure, change, and growth.