Working Smarter with AI: Practical Optimization for Payments Professionals

​Most professionals are using AI at a fraction of its potential - asking a single question, accepting whatever comes back, and moving on.

​This session focuses on practical optimization: the shifts in approach that meaningfully improve what these tools produce, and the judgment required to know when to trust the output. Kevin Dodson brings a payments operator's perspective to the topic, drawing on his experience applying AI, agents, and automation to real problems in the payments ecosystem.

​The discussion will cover approaches to getting better results, common pitfalls specific to working with financial data, and how to think about where AI belongs in a workflow versus where human review remains essential.

​Attendees will leave with concrete techniques they can apply to their own work immediately, regardless of their current comfort level with the technology. The session closes with open Q&A so attendees can bring their own use cases and challenges to the discussion. Attendees will receive a takeaway resource including AI tools, prompts, agent models, etc. they can apply afterward.