​🎯 Aims of the webinar

​​In this webinar, you’ll be introduced to:

• ​​The service design process

• ​Examples of service design and digital in action

• ​​How to understand the needs of your service users

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​🌟 Who is this webinar for?

​This webinar is free to Third Sector Organisations in Wales.

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​💡 Want to continue to the full course?

​If you wish to continue with the full course after this session, you are more than welcome to!

​Please email lucyp@promo.cymru and she will be in touch soon. If you wish to sign up for the full course now, please use this link.

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​🚀 What is Newid?

​​Newid promotes good digital practice across the third sector in Wales. We do this by providing training, support and information. It is a partnership between ProMo Cymru, Cwmpas and WCVA and supported by The Centre for Digital Public Services.

​See more of our work on our website.

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​💰 How is this webinar funded?

​Welsh Government is funding the facilitation of the webinar through Newid.