[Donor Participation] Donor Experience Mapping with Emily Taylor, teenyBIG

​In this Donor Participation Project session, we’re honored to welcome Emily Taylor, Principal at teenyBIG, for a Workshop on Donor Experience Mapping.

​Emily will be providing a brief overview of experience maps and how to use them, followed by the joint development of a donor experience map based on the group’s knowledge.

​Emily’s approach in this area is based on her background working in nonprofit management and industrial design. In the private and nonprofit sectors, she has helped design user-focused campaigns on everything from bicycle safety and light-rail advocacy to community chambers. She has a bachelor’s degree in industrial design from the University of Illinois at Urbana-Champaign. Emily serves on the board of the Association of Consultants to Nonprofits, where she helps lead the organization’s outreach to Chicago-area organizations. She is also active in the Chicago neighborhood where she lives with her family, including serving as a parent representative working with Chicago Public Schools.

​The Donor Participation Project (DPP) convenes fundraising professionals who are concerned about the nationwide decline in donor participation (20 million US households lost between 2000-2016).

​We believe this can be solved by changing our fundraising practices and want to learn from peers who are moving the participation needle.

​Discuss this Topic and Learn with Emily Taylor During our April 14 Lunch Analysis

• ​This event will take place over Zoom.

• ​The session will be recorded and accessible post-event for DPP members only.

​Why does this event ask for a donation? Read about our privacy and transparency practices.