Cover Image for Teaching Judgment: The leadership skills your SOPs don't cover

Presented by

Opus is the training operations platform built for frontline, multi-unit service businesses. It embeds training into daily work so teams execute consistently, every shift, every location.

Hosted By

Teaching Judgment: The leadership skills your SOPs don't cover

Opus Training Webinars

Zoom

Welcome! To join the event, please register below.

About Event

Teaching Judgment: The leadership skills your SOPs don't cover

Your SOPs can tell a manager what to do. They can't tell them what to do when the situation isn't in the manual.

This month we're talking judgment, the leadership skill that shows up when the playbook runs out. We're joined by Lauren Mendenhall and Aleta Maxwell of Uplifting Leadership to dig into how you build judgment on your frontline, not just compliance.

✨ New in 2026: Two sessions, same week. Session 1 features our guest presentation. Session 2 is a hybrid recap and open forum, part AMA on L&D best practices, part in-product demo. Attend one, attend both.

🍎 Opus Office Hours is a free, interactive session for training and operations leaders, whether you're an Opus customer or not.

Presented by

Opus Training Webinars

Opus is the training operations platform built for frontline, multi-unit service businesses. It embeds training into daily work so teams execute consistently, every shift, every location.

Hosted By