Zus Customer Summit
Zus Health Customer Summit 2026
Tuesday, October 6, 2026 · Zus HQ, Boston · Full day + evening reception
The data is there. Now comes the hard part.
On October 6, we’re bringing together a deliberately small, invitation-only group of healthcare leaders at Zus HQ in Boston for candid conversation about what it takes to move from data access to AI insight to clinical action, growth, and patient impact.
Hear directly from healthcare thought leaders including Jonathan Bush, Zus Health CEO; Margaret McKenna, former Co-CTO of Devoted Health; Gaurav Singal, MD, former Chief Data Officer of Foundation Medicine; Carl Byers, Partner at F-Prime Capital; and Will Gordon, former Chief Informatics Officer at the CMS Innovation Center.
Go beyond the panels to compare notes with peers, engage directly with speakers and the Zus team, and continue the conversation over cocktails and dinner on a private Charles River cruise.
A smaller room. Deeper conversations. Uncommon access to the people shaping what’s next in healthcare.
Please reach out to Ximena Rodas at xrodas@zushealth.com with any additional questions.
Program —
Monday, October 5
7:30 - 9:30 PM
Welcome Reception - Bostonian Hotel
Please join us for a welcome reception with the Zus leadership team. We will have bites and drinks.
Tuesday, October 6
8:00 – 9:00 AM
Registration & Welcome Breakfast
Arrive, grab breakfast, and connect with fellow attendees and the Zus Leadership Team. Intentional seating will bring together leaders from across organizations and roles, creating opportunities for new conversations from the start.
9:00 – 9:30 AM
Opening Keynote — “Why This Room, Why Now”
Healthcare has reached an inflection point. Jonathan Bush opens the day with a look at what has changed, what remains stubbornly unsolved, and the opportunity ahead for leaders working to close the gap between data access and patient impact.
A framing for what follows: candid conversation among peers about the hard problems healthcare is ready to solve.
Jonathan Bush
Chief Executive Officer, Zus Health
9:30 – 10:15 AM
AI in Healthcare
How are organizations across healthcare putting the latest advances in AI to work today? Leaders from across the payer, provider, and life sciences ecosystem explore what’s changing, what’s accelerating, where real value is emerging — and where execution still lags behind the promise.
Margaret McKenna
Former Co-Chief Technology Officer, Devoted Health
Gaurav Singal, MD
Advisor & Investor; former Chief Data Officer, Foundation Medicine
10:15 – 10:30 AM
Coffee Break
Grab a coffee, compare notes, and continue the conversation with speakers and fellow attendees.
10:30 – 11:15 AM
Investor’s Perspective
What does the healthcare investment landscape look like today — and where is it headed? A candid investor perspective on the trends shaping the market, what’s driving investment and valuation decisions, and how to separate durable opportunities from the hype.
Carl Byers
Partner, F-Prime Capital; Zus Health Investor & Board Member
11:15 – 11:45 AM
Coffee & Conversation
Time to continue a discussion from the morning, connect with a new peer, or spend time with one of the day’s speakers.
11:45 – 12:30 PM
Regulatory Tides
How are federal healthcare priorities evolving, and what do they mean for providers? We’ll explore the policy and regulatory shifts shaping the market, including what’s ahead for the ACCESS Model, emerging approaches from CMMI, and how healthcare can preserve trust and encourage participation as interoperability scales.
William Gordon, MD
Senior Advisor, Manatt Health; former Chief Informatics Officer, CMS Innovation Center
12:30 – 1:45 PM
Lunch & Zus Innovation Stations
Grab lunch and go behind the scenes with the people building Zus. Senior engineers, designers, and product leaders will share work in progress in a casual, roam-at-your-own-pace setting.
Pull up a chair, ask the hard questions, explore what’s coming, and share your perspective directly with the teams shaping the platform. No stage and no formal presentations — just builders and healthcare leaders in conversation.
1:45 – 2:30 PM
Customer Panel — Value-Based Care: “Moving Beyond Measures”
Value-based care has spent a decade optimizing for measures. What happens when we move beyond the scorecard to focus on the outcomes beneath it?
Healthcare operators managing real risk share what they’re learning about the models that can meaningfully bend the cost and quality curves — and the role complete, timely data plays in getting there.
2:30 – 3:00 PM
Coffee, Bites & Conversation
Grab a bite, compare notes with peers, and continue the conversations from the day.
3:00 – 3:30 PM
Closing Keynote — “What We Heard, and What We’re Building”
The conversation turns toward what comes next. Ada Glover connects the themes and challenges surfaced throughout the day to the direction of the Zus platform — then invites each organization in the room to help prioritize what matters most.
No feature list or traditional product demo. Instead, an opportunity to turn the room’s collective perspective into a meaningful signal for what Zus builds next.
Ada Glover
Chief Product Officer & Co-founder, Zus Health
3:30 – 4:00 PM
Closing Reflections
Jonathan Bush brings the day’s ideas together and leaves the room with a final perspective before the conversation moves from Zus HQ to the Charles River.
Jonathan Bush
Chief Executive Officer, Zus Health
5:30 – 8:00 PM
Dinner on the Charles
The Summit continues aboard a private Charles River cruise. Join Jonathan Bush, fellow healthcare leaders, and the Zus team for cocktails, a seated dinner, and more time to continue the conversations and connections from the day.