

Coffee Klatch
DESCRIPTION
Join fellow experience management professionals for a virtual coffee break designed to stir fresh ideas and authentic connections. No slides, no pressure—just thoughtful dialogue, shared learning, and a space to refuel with your XM peers. Bring your favorite beverage and a curious mind, and let’s build better experiences—together.
SESSION TOPIC
During our next XMGlobal Collaborative Coffee Klatch, experience leaders from around the world will gather for an open, candid conversation on one of leadership's most enduring challenges: change management.
We'll explore what it takes to lead organizations through transformation, including the strategies that work, the missteps that teach, and the dynamics that make or break any change effort. Come ready to share your experiences, learn from peers, and leave with a fresh perspective on navigating change in an increasingly complex world.