Cover Image for The Ops Table: Scaling Customer Experience
Cover Image for The Ops Table: Scaling Customer Experience
Avatar for Operations Nation
Presented by
Operations Nation
Operations Nation is a community-powered knowledge hub for operations leaders.
Private Event

The Ops Table: Scaling Customer Experience

Registration
Past Event
Welcome! To join the event, please register below.
About Event

​Pull up a chair - you’ve got a seat at The Ops Table.

​We know the challenges ops leaders face: scaling teams, navigating complexity, and influencing cross-functional decisions.

​This dinner is your space to discuss a shared challenge: how to maintain high-quality customer operations while your organisation grows. 🔥

​We invite you to learn from each other by sharing your experiences around internal communication - from onboarding and support to feedback loops and handovers.

​Expect:
💡 Insightful conversations with fellow operations leaders
🍷 A relaxed, welcoming space to connect
🍽️ Delicious food, good company, and minimal small talk


​Event details ​

​​6:30 – 7:00 PM: Welcome drinks and introductions

7:00 – 9:15 PM: Dinner and discussions
Note: you’ll rotate seats between courses to help you make more connections.

9:15 – 10:00 PM: Post-dinner drinks and farewells


​Meet our hosts 👋

​​Aušrinė Keršanskaitė

​Co-Founder of Operations Nation and Head of Operations @ Reframe

​Aušrinė is an operations leader with over a decade of experience in getting things done: from scrappy startups to leading global operations teams at high-growth companies.

​

​​Joe O'Sullivan

​​Account Executive @ Front

​​Joe is an experienced Account Executive at Front, specialising in customer communication solutions. In his role, Joe works closely with businesses to improve their communication strategies, ensuring seamless and efficient interactions. His expertise lies in understanding the unique challenges organisations face in managing customer communications and providing tailored solutions to enhance operational efficiency.

​​Before joining Front, Joe developed his skills in various roles that deepened his knowledge of customer-centric communication platforms. His commitment to helping businesses streamline their workflows has made him a trusted advisor in the field.


​​Together with Front 🙌

​​Front ​​​empowers operations teams to streamline communication, ensuring exceptional support and seamless efficiency that drives business growth. Relationships are hard to maintain when a business grows. That’s why they've built the AI-powered, all-in-one customer service platform built for collaboration. 🙌

​Please note: As our Partner for the evening, Front will reach out to attendees to share resources, insights, and opportunities to find out more about their platform. ✨

Location
The Italian Greyhound
62 Seymour St, London W1H 5BN, UK
Avatar for Operations Nation
Presented by
Operations Nation
Operations Nation is a community-powered knowledge hub for operations leaders.